In short
Social2All sells digital services only. Nothing is shipped: paid features are switched on in your account, usually within seconds of a successful payment.
01No physical shipping
All our products — creator, business and community plans, fan subscriptions and advertising balance — are delivered online to your Social2All account. We do not ship physical goods, so there are no shipping charges, addresses or courier timelines.
02When you get access
- Plans and fan subscriptions: activated as soon as the payment is confirmed by our payment processor — normally instantly, at most within a few minutes.
- Advertising balance: credited to your advertiser account on confirmation and available for campaigns right away. Ads still go through review before they run.
- Free trials: start immediately with no payment.
03Invoices
A GST invoice is issued for every payment and is available under Settings → Billing. Renewal invoices are issued 3 days before the current period ends.
04If something doesn’t arrive
If you were charged but the plan or balance isn’t showing after 30 minutes, refresh the page and then contact us with your payment reference. Payments we cannot apply are never lost: they are recorded and either applied or refunded under our Refund Policy.